VertiQ
Let’s talk ↗
A business systems studio · Ecuador / Worldwide

Your business. Less friction.More flow.

We make the moving parts of your business work together—from the first customer inquiry to the final payment.

Let’s build something better ↗See how it works ↓
Built around the way you work
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Good systems make good businesses feel effortless.

CRMPaymentsSchedulingAutomationWebsites
Not another tool to manage

A system that fits your business.

We start by understanding how your operation actually runs. Then we connect the tools, remove repetitive work, and make the next step clear for everyone.

How we work →
Calm, modern workspace
Designed around your real workflow
How it works

Understand first. Build second.

No off-the-shelf system forced onto your business. We map the process, design a practical solution, build it, and show your team how to use it.

1

Understand the business

We identify bottlenecks, handoffs, duplicate work, and what your team really needs.

Lead comes inCurrent state
Someone follows upManual
Job gets scheduledUnclear owner
2

Design the solution

We define the right workflow, tools, responsibilities, and rules before building.

01 · CaptureLead received
→
02 · AssignOwner notified
03 · ScheduleSlot confirmed
→
04 · CompletePayment tracked
3

Build & hand over

We implement, test, document, and train your team so the system makes sense after launch.

Workflow testedDone ✓
Team trainedReady ✓
DocumentationDelivered ✓
The cost of doing it manually

How much is busywork costing you?

Estimate the monthly staff time spent on repetitive tasks. This is a starting point for a conversation—not a promise of savings.

Estimated monthly cost of repetitive work$1,78299 hours per month.
99 hspent each month
12.4workdays equivalent
3people in the workflow
22working days / month
What we’ve built

Systems we’ve built for real businesses.

Real projects for field-service businesses. Tap one to see how it works.

Automotive technician working in a vehicle service bay Built by VertiQ
Auto glass repair · 01

Sales and dispatch, off spreadsheets

Two connected dashboards that take a job from website inquiry to paid invoice, with customer texts sent automatically.

  • Lead capture
  • Dispatch board
  • Auto texts
  • Stripe
  • Google reviews
Built by VertiQ Auto glass repair

Sales and dispatch, off spreadsheets

  • Lead capture
  • Dispatch board
  • Auto texts
  • Stripe
  • Google reviews

The challenge

An auto glass repair operation relied on Google Sheets and manual coordination to manage leads and schedule jobs. Customer inquiries, booking updates, technician dispatch, parts coordination and follow-up required repeated manual checks and messages.

What we built

  • A sales dashboard connected to website lead intake, giving the team a clearer pipeline from new inquiry to booked job.
  • Automated customer texts across the sales journey, reducing the need to manually send every update and follow-up.
  • A clear job record with status, owner and next action, so the team can see what needs attention.
  • A separate operations and dispatch dashboard to coordinate job status and technician handoffs, with text automations for customer updates.
  • Stripe payment collection workflows and Google review requests built into the customer journey.

The result

A connected workflow spanning website lead capture, sales, dispatch, automated customer texts, Stripe payment collection and Google review requests.

Build something like this ↗
Operations team reviewing information together Built by VertiQ
Field-service operations · 02

Seven tools, one job record

We connected the tools the team already used so every job lives in one place, from first call to recalibration.

  • Podium
  • Quo
  • Supplier portals
  • Google Ads
  • Google Sheets
Built by VertiQ Field-service operations

Seven tools, one job record

  • Podium
  • Quo
  • Supplier portals
  • Google Ads
  • Google Sheets

The challenge

The operation used several systems for different parts of the customer and job lifecycle: Podium for customer communication and reviews, Quo for business calls, a Chase bank account, supplier warehouse portals for parts ordering, Google Ads, Google reviews, and a partner's Google Sheets tracker for recalibrations. The challenge was keeping the moving pieces coordinated without adding more manual administration.

What we built

  • A map of which system owns each record and which details the team needs at each stage.
  • Customer intake, scheduling, parts checks, job status, review requests and recalibration follow-up connected around one consistent job record.
  • Clear queues and exception handling for steps that still need a person or a supplier portal.

Our principle

Keep the tools that serve a purpose; reduce the gaps between them.

Build something like this ↗
Customer using a phone to complete a service-related interaction Built by VertiQ
Customer follow-up · 03

Follow-up that runs itself

Automatic reminders and review requests for a field-service team, so no customer falls through the cracks.

12→35%review rate
−20%cancellations
+40%efficiency
Built by VertiQ Customer follow-up

Follow-up that runs itself

12→35%review rate
−20%cancellations
+40%efficiency

The goal

Improve the consistency of customer follow-up and day-to-day execution across a field-service operation.

The results

  • Review collection increased from 12% to 35%.
  • Cancellations decreased by 20%.
  • Operational efficiency increased by 40%.

About these figures

Figures reported by the client; they have not been independently audited.

Build something like this ↗

Client names withheld for confidentiality. Results reported by clients. Photos are illustrative.

“
If you can dream it, we can build it.

First, we understand your business. Then we build the solution. And we make sure you know how it works.

Connected, not complicated

One workflow. Every tool.

Your CRM, calendar, dispatch board, invoices and customer follow-ups should work together. VertiQ connects the systems you already use so information moves without constant manual handoffs.

Talk about your systems →
No mystery, just clarity

Questions, answered.

We map how your business works, identify friction, then design and implement practical systems: automation, integrations, CRM workflows, scheduling, dispatch, invoicing and lead capture.
Usually not. We start with the tools you already rely on and look for ways to connect them. If a tool is creating a real bottleneck, we’ll explain the trade-offs before recommending a change.
Yes. We can configure existing platforms, connect APIs, create dashboards and build custom websites or lightweight internal tools when the off-the-shelf options don’t fit.
We start with a conversation about your current process, the problems you want to solve and what success would look like. Then we define a practical scope, priorities and implementation plan before building.
That’s part of the work. We document the workflow, explain how the pieces fit together and provide a handover so your team can operate the system with confidence.
It depends on the process, integrations and level of customization. After understanding the problem, we can recommend a phased approach and provide a defined estimate before implementation.
Notes from the studio

Better systems start with better questions.

Operations · 5 min read

When is it time to automate a process?

A practical way to tell whether a workflow needs automation, redesign, or simply clearer ownership.

Discuss your workflow ↗
Systems · 4 min read

Your team doesn’t need another dashboard.

The difference between adding software and designing a system people will actually use.

Let’s simplify it ↗
Automation · 6 min read

Connect the tools you already pay for.

How a thoughtful integration can reduce repeated work without replacing your whole tech stack.

Explore integrations ↗
Tell us what’s getting in the way

Let’s make work flow.

Tell us what’s slowing your business down. We’ll help you figure out what to fix, connect, or build.

Start on WhatsApp ↗+34 689 373 085